New Patient Information

If you are new to Capital Counseling, here is some information to help you to easily and comfortably get started.


By Phone: To schedule an appointment at any of the Capital Counseling locations, call (518) 462-6531

Online: You can request an appointment online here


  • Most medical insurance cover the costs for counseling. Your co-pay will vary depending on your provider and your plan.
  • If you are uninsured or prefer private (self) pay, it is an option. Counselors may not make adjustments to their fees, however, you may contact our Practice Manager for hardship or for requests for special fee consideration. (518) 462-6531 Ext 116
  • The Community Care Counseling Program may provide Intern counseling services to some individuals who are in need of service but haven’t the means to pay. To learn more about how to qualify for this program, and availability, please contact our Practice Manager at (518) 462-6531 Ext 116.


Capital Counseling therapists accept a variety of medical insurance plans to help you with the cost of counseling. Depending on the counselor, the follow plans are accepted

  • Aetna
  • MVP
  • Blueshield of Northeastern NY
  • Empire Blue Cross/Blue Shield
  • United Healthcare
  • Family Health Plus (Medicaid)
  • Fidelis
  • Empire Plan
  • Excellus
  • Healthy NY
  • Medicare
  • ValueOptions